Achieving the desired heating output depends on the selected fuel with the necessary heat and moisture; the subsequent lighting and refueling; the regulation of primary and secondary air as well as draft; the organization of effective air heat exchange, etc. In order for us to authorize a return, you must notify us within 30 days of receipt of your goods by contacting us via the eBay messaging system with your order date and user ID. If you are not satisfied with your purchase, please do not hesitate to contact us. We will do our best to solve this for you. Note: Additional import fees and value added tax (VAT).) apply when you purchase from UK websites.
