I believe these are new. I bought these some time back and never used there's are 2 that were opened but never used by me. still look like new. box maybe be a bit tatty compared to a new one. The TP-Link Kasa Smart Thermostat Radiator Valve (KE100) is a battery-powered device designed to control the temperature of your home. Made by TP-Link, this smart thermostat operates on 3 volts and originates from China. With its programmable features, you can easily adjust the heating and cooling settings to your preference, creating a comfortable environment in your living space. Upgrade your home's heating system with this efficient and user-friendly thermostat valve from TP-Link.